Assistant Outlet Manager
Assistant Outlet Manager Job Description:
Required Skills for Assistant Outlet Manager Leadership & Team Management – Able to guide, train, and motivate staff to maintain smooth daily operations. Customer Service Skills – Ensures excellent customer experience by handling complaints, resolving issues, and maintaining service quality. Sales & Cost Control – Monitors sales performance, reduces waste, and controls expenses to maximize profit. Inventory & Stock Management – Keeps track of stock levels, places orders, and prevents shortages or excess stock. Problem-Solving & Decision-Making – Quickly handles operational challenges and makes effective decisions under pressure. Microsoft Excel & Word – Uses Excel for sales tracking, reports, and cost analysis; uses Word for documentation and communication. Time Management & Organization – Balances multiple tasks, shifts, and responsibilities efficiently. Hygiene & Safety Compliance – Ensures the outlet follows food safety, cleanliness, and workplace safety regulations. Communication & Interpersonal Skills – Effectively communicates with staff, customers, and management. Adaptability & Multitasking – Able to handle a fast-paced environment and quickly adapt to changes.
Employee Benefits Performance-Based Incentives – Employees are eligible for incentives based on the company’s Profit & Loss (P&L) performance upon confirmation. Statutory Contributions – The company provides contributions to EPF, SOCSO, and EIS as per government regulations. Insurance Coverage – Employees are covered under Hospitalisation & Surgical Insurance in accordance with the company’s policy. Medical Benefits – Eligible employees receive medical benefits as outlined in the company’s healthcare policy.