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Senior Telemarketing Specialist #kerjatrending #immediatehiring

RM 3,900 - RM 3,900 / month

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As a senior #telemarketing specialist, you’ll be serving the regional telemarketing requirements for one of the top ASEAN Google Partner, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by generating quality leads and setting appointments for their Sales Champions.

Your roles include:

  • Conducting outbound call to a list of potential customers or leads.
  • Manage a portfolio of accounts to achieve long - term success.
  • Develop positive relationship with clients.
  • Sourcing leads from diverse channels including online and offline platforms, referrals, personal contacts, and affiliations to generate new business leads
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Set and track sales accounts targets, aligned with the team’s objective
  • Monitor sales metrics (e.g. monthly sales results and quarterly forecast)
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Deliver persuasive presentations to showcase tailored product and solutions to these potential customers and obtain an appointment – having a general understanding of cloud and data technology is a plus point.
  • Maintain accurate records of calls and customer interaction in our CRM system

Our requirements:

  • Malaysian citizens only with a Degree or Diploma holders from recognized university in any field.
  • At least 1 year of experience in telemarketing in any field
  • Negotiation, communication and interpersonal skill
  • Proficiency in utilizing various business tools and software for lead generation and customer relationship management.
  • Self-motivated, target-oriented, and able to work independently as well as part of a team.
  • Ability to thrive in a fast-paced environment and adapt to evolving business needs

What we’re offering:

  • Statutory contributions such as EPF and SOCSO
  • Medical Claims and Performance allowances
  • Career growth opportunities based on performance and dedication
  • Easy access via public transport to your workplace