Epicareer Might not Working Properly
Learn More

Retail Operation Manager

RM 7,000 - RM 8,000 / month

Checking job availability...

Original
Simplified

Operation

  • Overseeing our stores, mentoring, and directing strategies for success to drive sales
  • Developing sound strategies with insightful analysis of customers’ behaviors, competitive landscape, competitors’ offerings and market trends to increase market share
  • Evaluating data related to sales, promotions,competitors, and client feedback, to achieve stretched targets and driving business growth
  • Setting high SOP for the daily operations and ensure all are implemented well at all shop levels.
  • Optimizing store layout to facilitate enhanced shopping experiences for customers while maximizing sales

People Management

  • Developing and implementing strategies to build a robust succession bench for Store Managers
  • Collaborating with HR to design and implement incentive programs aimed at driving sales performance and motivating retail teams
  • Being a strong advocate for training programs to enhance employee skills, and to ensure that they are well implemented and monitored in the stores to improve employee performance
  • Dedicating time in the stores to coach and develop the retail cast to support their growth and cast career path development
  • Increasing employee loyalty by supporting professional development opportunities and recognizing outstanding performance to retain talents
  • Effectively manage, train, develop and retain a diverse high performing retail team.