Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
G

Customer Support & Operation Associate

RM 3,500 - RM 4,000 / month
Checking job availability...
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Key Responsibilities include (not limited to):

Operations:
1. Review and follow up on clients’ account applications via CRM and/or email and ensure compliance with regulatory requirements.
2. Perform client's Due Diligence check and update client account information.
3. Review and setting up Introducing Brokers (IBs) application.
4. Review and approval on Money Manager (PAMM) application.
5. Perform clients' trading account adjustment.
6. Review and approval on withdrawal request.
5. Perform back-office operations and support for both external and internal.
6. Perform customer service functions and correspond with clients.
7. Any other tasks and projects as assigned.

Client Support:
1. Address client enquiries and respond via applicable channels: email/ chat and call backs (if any).
2. To analyze, create, and resolve issue faced by clients.
3. Update our internal databases with information on technical issues, collect feedbacks & present report.
4. Provide a high level of professionalism and competent customer service and high level of client satisfaction.
5. Ensure high levels of client satisfaction.
6. Any other ad-hoc tasks when assigned from time to time.

1. Bachelor’s Degree/Professional Degree in any discipline. Finance/Banking/Customer Service industry is an advantage.
2. Fresh graduates are welcome to apply.
3. Understanding of necessary legal and regulatory documents.
4. Experience with operational processing, Backoffice software including MT4 admin/manager and CRM.
5. Experience in handling KYC is preferable
5. Analytical and problem solver.
6. Good Communication and interpersonal skills.
7. Being able to work with teams.
8. Good command in English & Mandarin (Verbal and Written) - MUST
9. Familiar with computer technology, including Microsoft Office, Windows and Messenger.

10. Require to work on SHIFT & PH - Shift Allowances will be given