Epicareer Might not Working Properly
Learn More

Sales Support Specialist

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 5,000 - RM 6,000 / month

Checking job availability...

Original
Simplified

Qualifications:

  • Bachelor's degree in information technology, Business Administration, or a related field.
  • Proven experience in sales support, sales operations, or a related role.
  • Strong understanding of Salesforce CRM processes and sales compensation structures.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a fast-paced environment.
  • Strong communication and interpersonal skills.

    Preferred Skills:

    • Experience with Salesforce
    • Experience in using reporting tools such as Power BI for analysis.

Key Responsibilities:

  • Salesforce CRM Management:
  • Support sales operations team within the company on queries and issues related to Salesforce CRM processes and reporting.
  • Conduct weekly sales report analysis, forecasting and planning.
  • Sales Compensation Support:
  • Level 1 support for all achievements or revenue targets related queries from sales teams.
  • Provide supplementary support to countries for developing or modifying sales compensation structures, sharing best practices to enhance efficiency.
  • Support the Regional Sales Compensation Manager in tracking and analyzing sales performance metrics.
  • Document new SOPs (Standard Operating Procedures) and update training materials as needed.
  • Collaboration and Communication:
  • Foster strong relationships across teams, ensuring effective communication and collaboration.
  • Participate in regular sync meetings to review adoption performance and identify levers/challenges for business opportunities.
  • Engage with regional and country stakeholders to align on key topics and ensure cohesive planning and execution across regions.

  • 5 days working
  • EPF & SOCSO
  • Medical leave
  • Annual leave
  • Rest & relax area.