
Customer Service (Mandarin Speakers)
Salary undisclosed
Checking job availability...
Original
Simplified
- Support user enquiries on our in-house HR Software via phone / email / remote assistance
- Provide online technical assistance
- Conduct product training to end user
- Involve in ad-hoc projects
- Resolve customer technical issues in a timely & professional manner
Looking for Fluent English & Mandarin speaking Customer Service for Singapore & Hong Kong Market
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Human Resource Management or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Fresh Graduates are welcomed to apply
- Strong IT and Troubleshooting Skills
- Possess Excellent Communication Skills
- Ability to Multi-Task and work Independently in a Fast-Paced Environment
- Self-Motivated & Independent, Customer-Oriented with Excellent Interpersonal Skills, Quick Learner, and Good Team Player.
- Phenomenal Communication, Presentation and Public Speaking Skills.
- Able to speak both fluent Mandarin and English.
- Able to work in a Fast-Paced Environment and Handle Difficult Customers.
Working Hours:
- Mon - Fri from 9:00am to 6:00pm.
- Yearly performance bonus
- Annual leave
- Full training on in-house software program
- Career advancement opportunities both locally and overseas
- Excellent staff welfare and working environment