Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Success Executive

Salary undisclosed
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Description

The role of Customer Success Executive (SEA) sits within the SEA Customer Success team, reporting to the Customer Success Manager. The role’s primary function is supporting Isentia and Pulsar customers, by driving adoption and usage of the platform and services.

This person will be instrumental in ensuring that customers are deriving value from their subscription – this will be done through understanding their business needs, responding to support queries, configuring the Isentia and Pulsar platforms, conducting training sessions and coordinating with other departments to resolve customer issues.

As well as supporting existing customers, this team will work closely with Account Management and New Business on pre-sales activities such as demo/trial setups, volume checks and reviewing monitoring requirements (keyword checks).

  • Provide specialist platform & service support for Customers as well as the Commercial, Operations and Insights teams
  • Respond to support cases logged in Salesforce relating to platform and service queries (domain registration, keyword changes, user setup, missed/irrelevant coverage etc)
  • Coordinate with the New Business team to ensure a smooth and effective handover of new non-SaaS customers (Daily Reports / Insights) ready for implementation
  • Play a supporting role in conducting service reviews for medium-to-high value customers
  • Engage with Account Management and attend customer calls for strategic accounts to ensure customers are deriving value from their subscription

Requirements

· Bachelor’s Degree of any 4-year course

· Competency in Microsoft Office and GSuite is a must

· Proficiency in English and other local languages is a plus

· Must have good time management skills, able to provide positive approach to difficult situations

· Team player

Benefits

Hybrid setup

Training & Development