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Quality Assurance Engineer

RM 3,000 - RM 5,000 / month

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  • Receiving direct communications relating to quality problems from customer, purchasing, engineering, quality, customer service and sales personnel.
  • Reviewing and initiating RMA, RTV and Nonconformance Reports.
  • Implementing and assuring proper corrective action.
  • Implementing and assuring proper material dispositions and initiating material review board actions if necessary.
  • Requesting Design for Manufacturing from Engineering dept. if necessary to advice customer for complicated quality issue.
  • Responsible for creation and handling of Non-Conformance Reports, Disposition of Nonconformance Materials/Products/Parts and Recording Cost or Poor Quality.
  • Initiation of Quality Caution Cards, Product Deviations or SA. Follow up with customers to ensure acceptance/approval of Product Deviations or SA is given.
  • Administering necessary follow up on historical problems. Notifying management of critical problem areas.
  • Initiate CAR's and 8D's to supplier if quality issue is caused by their component or process and ensure for its completion.
  • Handle customer complaints; provide timely response with effective preventive actions.
  • Liaise with customers pertaining to quality / environmental audits.
  • Spearhead quality improvement projects when required.
  • Work with Engineering and Prod. Process team to define process parameters and criteria to ensure internal process capability is effective to meet product requirements
  • Facilitate root cause analysis and corrective actions of customer quality issues.
  • Facilitate the escalation of unresolved internal quality issues within assigned projects and suppliers.
  • Support the Quality Manager to monitor and report on supplier product quality and performance.
  • Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system.
  • Understands the customer requirements, business environment and current issues.
  • Support in PPAP's, Control Plans, Process Capabilities Studies, GR&R and FMEA as part of APQP's processes.
  • Conduct training of quality awareness.
  • Perform any other tasks as requested by the superior.
  • Min. Diploma in Quality / Manufacturing / Mechanical Engineering
  • Able to Speak and Write in English/Bahasa Malaysia
  • Fresh graduate are welcome to apply
  • At least 1 ~ 2 years of working experiences in relevant industry
  • Able to read engineering drawing
  • Prior knowledge on measurement tools such as smart-scope and CMM is preferred.
  • Ability to handle computer
  • EPF/SOCSO/PCB
  • Medical insurance
  • 5 working days
  • Opportunities for advancement
  • Work-life balance
  • Skill-building
  • Potential for long-term career growth