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Insurance Customer Support Specialist (Bahasa/English)

RM 2,000 - RM 2,300 / month

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  • Make outbound calls to conduct welcome calls (a short survey regarding customer awareness on their recent purchase of policies)
  • And also have to make reminder call 1 year in advance to remind customer regarding their maturity claim and bonus claim, what are the documents required and ask customer submit to branch within the 1 year to ease the process of claim
  • To exceed customers expectation in terms of customer service & accurate information.
  • Min SPM
  • Can speak, read, and listening in Bahasa Melayu and English.
  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
  • Must be willing to work on rotational shifts - 9 hour shift.
  • Must be willing to work in Ara Damansara.
  • 9am-6pm Monday to Friday
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Nice Working Environment
  • Free Shuttle Van Provided from Various Location

    Additional Benefits

    • 5 Working Days
    • Training Provided
    • Allowance Provided