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Customer Success Specialist (Technical)
RM 3,100 - RM 4,000 / month
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- Customer Assistance: Serve as the first point of contact for customers seeking technical assistance via phone, email, or remote access
- Troubleshooting: Diagnose, troubleshoot, and identify solutions for customer issues
- System Management: Manage databases and ensure system security
- Troubleshooting: Diagnose, troubleshoot, and identify solutions for customer issues
- Experience: Preferred candidates with experience in customer service (technical)
- Languages: Fluent in Mandarin and English (Mandarin required for effective communication with end-users)
- Skills: Fast learner with excellent attention to detail and strong problem-solving abilities
- Shift Requirement: Must be willing to work in Rotational Shifts
- Minimum Qualification: SPM
- Languages: Fluent in Mandarin and English (Mandarin required for effective communication with end-users)
- EPF/SOSCO contributions
- Training provided
- Commission opportunities
- Allowance provided
- Convenient location near LRT Station
- Training provided