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Customer Success Specialist - Mobile
RM 2,000 - RM 2,900 / month
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- Assist customers and deliver a positive customer service experience
- Provide immediate solutions and route issues to the appropriate platforms if possible
- Escalate customer complaints and compliments in a timely manner
- Respond to inbound calls, emails, and live chats
- Provide immediate solutions and route issues to the appropriate platforms if possible
- Welcome Fresh Graduates (Minimum SPM)
- Proficient in Bahasa Melayu and English (speaking, writing, and listening)
- Comfortable working in a fast-paced environment
- Strong empathy and patience when addressing customer concerns
- Training will be provided
- Proficient in Bahasa Melayu and English (speaking, writing, and listening)
- 5 working days (Rotational shift)
- Training provided
- Allowance provided
- Near LRT Ara Damansara Station (walking distance)
- EPF & SOCSO
- Training provided