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Senior Admin Cum Customer Service

RM 2,500 - RM 3,500 / month

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  • Provide exceptional customer service by addressing inquiries, complaints, and issues across multiple communication channels (email, phone, social media, live chat).
  • Manage office supplies, equipment, and facilities to ensure smooth daily operations.
  • Prepare and manage essential documentation such as invoices, quotations, and other related paperwork.
  • Maintain accurate records of customer interactions and follow up as needed.
  • Offer back-end support to sales, marketing, and operations teams to drive business growth and efficiency.
  • Qualification: Diploma (or equivalent)
  • Highly responsible, punctual, and proactive in handling tasks.
  • Proficient in English for both written and verbal communication.
  • Solid computer skills, including proficiency in Microsoft Excel, Word, and other basic software tools.
  • Strong organizational skills with keen attention to detail to ensure accurate work.
  • Ability to work both independently and as part of a team.
  • EPF, SOCSO, and EIS benefits provided.
  • Warm, friendly, and collaborative work environment.
  • Opportunity for salary growth based on performance.
  • Clear career development opportunities.
  • Work with a supportive, passionate team committed to excellence.