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Senior Admin Cum Customer Service
RM 2,500 - RM 3,500 / month
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- Provide exceptional customer service by addressing inquiries, complaints, and issues across multiple communication channels (email, phone, social media, live chat).
- Manage office supplies, equipment, and facilities to ensure smooth daily operations.
- Prepare and manage essential documentation such as invoices, quotations, and other related paperwork.
- Maintain accurate records of customer interactions and follow up as needed.
- Offer back-end support to sales, marketing, and operations teams to drive business growth and efficiency.
- Qualification: Diploma (or equivalent)
- Highly responsible, punctual, and proactive in handling tasks.
- Proficient in English for both written and verbal communication.
- Solid computer skills, including proficiency in Microsoft Excel, Word, and other basic software tools.
- Strong organizational skills with keen attention to detail to ensure accurate work.
- Ability to work both independently and as part of a team.
- EPF, SOCSO, and EIS benefits provided.
- Warm, friendly, and collaborative work environment.
- Opportunity for salary growth based on performance.
- Clear career development opportunities.
- Work with a supportive, passionate team committed to excellence.