Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Protégé, Customer Service & Agency Management

  • Full Time, onsite
  • Etiqa Insurance and Takaful
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed
Checking job availability...
Original
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Job Description :

1. Customer Service

• Attend to walk-in customers for matters such as loan settlement, cancellations, and policy surrenders.

• Respond to customer queries and provide accurate, timely resolutions.

2. Agency Management

• Check and verify case submission by agents via the EPP portal.

• Coordinate the approval process for sales incentives payments with Heads & CEO.

• Administer agent details, including bank account information and other updates in the CLS system.

• Manage on system issues or enhancement as and when requires.

3. Reporting

• Administer Monthly Agent’s Production report.

• Administer Monthly Agent’s Commission statement.

4. Other Roles and Responsibilities

• Handle ad-hoc tasks assigned by line managers

• Manage calls and inquiries from customers and LPPSA.

Learning Objectives :

1.Understanding Processes

• Gain knowledge of the unit’s operations, focusing on customer service procedures, agency management tasks, and internal workflows.

2. Customer Service & Agency Management

• Develop problem-solving and communication skills to address inquiries and resolve issues efficiently.

• Understand best practices for handling agency-related processes and managing escalations.

3. Operational Efficiency

• Learn to manage deadlines, prioritize tasks, and maintain accuracy in reporting and data management.

• Observe and contribute to process improvements within the unit.

Job Requirements :

  • Fresh graduate or less 1 year experience with Bachelor’s Degree in related field.
  • Employment type: 8 months under the Protégé program.
  • Work location: Dataran Maybank, Bangsar KL.
  • Computer literate & good communication.