Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Specialist

  • Full Time, onsite
  • Beyondsoft Malaysia
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed
Checking job availability...
Original
Simplified

Role Responsibilities:

  • Resolve various business inquiries, consultations, and requests through online and phone channels.
  • Handle the full process of customer complaint cases until closure.
  • Timely dissemination of company-related information via emails, text messages, etc.
  • Conduct routine outbound calls and follow-ups in compliance with regulatory requirements.
  • Assist the customer service team in optimizing processes, establishing multi-channel service models, and improving service quality.
  • Complete other tasks assigned by superiors

Requirement:

  • Bachelor’s degree or above in finance or related fields.
  • At least 5 years of customer service experience in the financial industry.
  • Comprehensive understanding of the financial industry and familiarity with private/public fund products and related operations.
  • Strong, engaging verbal communication skills and keen insight to quickly identify customer needs.
  • Ability to follow up, communicate, and resolve complex issues, effectively manage customer expectations, and maximize customer satisfaction.
  • Preference will be given to candidates with Licensing Examination for Fund Practitioners (China), HKSI certification, or FP certification issued by MAS.
  • Proficiency in Mandarin to communicate with China counterparts