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Senior Project/Account Manager

Salary undisclosed

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  • Serve as the primary point of contact for clients across multiple projects.
  • Maintain regular and frequent communication with clients with a high sense of urgency.
  • Work closely with teams to track and manage project timelines to ensure timely delivery.
  • Prepare monthly/quarterly reports for clients.
  • Understand client needs and translate requirements into campaign briefs.
  • Handle queries and discussions with clients and teammates.
  • Develop expertise in internal tools, processes, and core service offerings (e.g., Web Development, Social Media Content Creation, Ads Management, etc.).
  • Assist in preparing quotations, proposals, and marketing communication materials.
  • Identify opportunities to grow existing accounts and secure new accounts.
  • Candidate must possess at least a Bachelor's Degree/ Post Graduate Diploma/ Professional Degree in any field.
  • Applicants must have 4-5 years of working experience in client servicing, project management, and proposal preparation.
  • Proficiency in Google Docs, Google Slides, Google Sheets, etc.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Strong written and verbal communication skills in English.
  • Proficiency in Bahasa Malaysia and Mandarin is an advantage.
  • Exceptional customer service skills.
  • KWSP & SOCSO.
  • Medical claims included.
  • Annual and medical leave as per Labour Law.
  • Vision Care Allowance.
  • Dental Allowance.
  • Professional Development Assistance.
  • Staff Loan Assistance.
  • 5-day work week.
  • Team Building activities.