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Senior Project/Account Manager
Salary undisclosed
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- Serve as the primary point of contact for clients across multiple projects.
- Maintain regular and frequent communication with clients with a high sense of urgency.
- Work closely with teams to track and manage project timelines to ensure timely delivery.
- Prepare monthly/quarterly reports for clients.
- Understand client needs and translate requirements into campaign briefs.
- Handle queries and discussions with clients and teammates.
- Develop expertise in internal tools, processes, and core service offerings (e.g., Web Development, Social Media Content Creation, Ads Management, etc.).
- Assist in preparing quotations, proposals, and marketing communication materials.
- Identify opportunities to grow existing accounts and secure new accounts.
- Candidate must possess at least a Bachelor's Degree/ Post Graduate Diploma/ Professional Degree in any field.
- Applicants must have 4-5 years of working experience in client servicing, project management, and proposal preparation.
- Proficiency in Google Docs, Google Slides, Google Sheets, etc.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills in English.
- Proficiency in Bahasa Malaysia and Mandarin is an advantage.
- Exceptional customer service skills.
- KWSP & SOCSO.
- Medical claims included.
- Annual and medical leave as per Labour Law.
- Vision Care Allowance.
- Dental Allowance.
- Professional Development Assistance.
- Staff Loan Assistance.
- 5-day work week.
- Team Building activities.