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Assistant Manager

Salary undisclosed

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Company Description

Headquartered in Hong Kong SAR, the Shangri-La Group is part of the Kuok Group and has grown to own, operate, and manage 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. We have expanded into key gateway cities and markets around the world, offering properties in prestigious addresses and exotic destinations to create environments for people to live, work, play, eat, and rest well.

Role Description

This is a full-time on-site role as an Assistant Manager located in Kuala Lumpur. The Assistant Manager will be responsible for overseeing daily operations, managing staff, monitoring performance, and ensuring exceptional guest experiences. Additionally, the Assistant Manager will assist in budget management, planning, and implementing strategies to achieve business goals.

Qualifications

  • Leadership, Team Management, and Communication skills
  • Problem-solving and Decision-making abilities
  • Organizational and Time Management skills
  • Customer Service and Guest Relations experience
  • Bachelor's degree in Hospitality Management or related field
  • Experience in the hospitality industry is a plus