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Join Aspiro, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro we value creativity, personal growth, and innovation.
As a Network Senior Executive at Aspiro, you'll be part of our fast-growing team, with ample opportunities for career advancement. We encourage individuals who are eager to innovate and develop professionally to start their career journey with us. Discover your potential at Aspiro and contribute to our continued success in delivering excellence to our clients worldwide.
Why Aspiro?
- Award-winning Workplace: “Best New Global Business Services of the Year” (PIKOM GBS Awards).
- Perks: Flexi wellness allowance, casual work attire, vibrant office environment, and more!
- Feel Comfortable: Enjoy the flexibility of smart-casual attire.
- Stay Engaged: Participate in exciting employee engagement activities (e.g team building, sports tournaments, birthday and festive celebrations).
- Comprehensive Support: EPF, SOCSO, EIS and ongoing training to help you succeed.
What You'll Do:
- To perform 2nd and 3rd level troubleshooting and incident management in LAN / WAN, Proxy, load balancer services and related network support in NOC operations.
- Evaluate and identify root causes of incidents and implement fixes, permanent corrective actions, and improvements.
- Manage and implement IT network infrastructure break/fix changes and simple design changes.
- To troubleshoot network switches & routers’ issues within OSI layers.
- Perform operating system upgrades on switches and routers.
- Perform analysis related to capacity planning and craft proposals on the recommended change initiatives.
What We're Looking For:
- Candidate must possess a Diploma/Bachelor's Degree in Computer Sciences, Networking and/or qualified IT-related certifications
- Ability to write, read and communicate fluently in Mandarin (for China Support) would be an added advantage.
- Preferably candidates with 6-7 years of working experience in IT / Network infrastructure related field.
- Expert level of network operations and technical troubleshooting.
- Analytical thinker and problem solver.