Risk Operations Specialist
Salary undisclosed
Checking job availability...
Original
Simplified
We are looking for a Risk Operations Specialist to join our team. As a fraud, safety, and identity risk subject matter expert (SME), you will work closely with various business functions, including product, analytics, data science, marketing, and business development, to identify and mitigate fraudulent activities.
Key Responsibilities:
- Conduct fraud verification of reported fraud cases from various sources, including the whistleblower platform.
- Obtain evidence and conduct intelligence gathering on common fraud schemes to support investigations and validate reported information.
- Manage the ticket review process, engaging with country partner quality teams to gather intelligence from drivers and compile detailed fraud reports.
- Identify fraud patterns and bad actors by leveraging data analytics and intelligence sources.
- Collaborate with engineering, data science, and product teams to enhance fraud detection and risk mitigation measures.
- Research and implement data-driven fraud detection strategies, working closely with data analytics/data science teams.
- Optimize risk controls and processes to monitor high-risk transactions and reduce false positives.
- Present findings and reports to senior and executive management in a clear, concise, and data-driven manner.
Requirements
- 3-5 years of experience in fraud risk management, fintech, e-commerce, strategy, consulting, or analytics.
- Strong understanding of fraud detection, risk policy development, and risk enforcement.
- Proven experience in stakeholder management, including engagement with senior executives.
- Strong problem-solving skills and the ability to work in fast-changing, unstructured environments.
- Ability to analyze data and provide actionable insights; experience with Excel is required.
- Knowledge of SQL, Tableau, or Power BI is a plus.