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  1. Go to Settings.
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Jobs or company...

Project/Participant management Specialist (PMO)

Salary undisclosed
Checking job availability...
Original
Simplified

Open to Local and Locally available candidates in Malaysia

The role supports the Head/Manager/Senior Specialist of PM in executing onboarding related initiatives and ad-hoc projects/assignments in order to deliver the business objectives/targets, which include onboarding of Participants (including banks, digital banks, non-banks) into PayNet services within the agreed SLA using established tools and processes

• Assist to project manage the onboarding of Participants into PayNet services within the agreed SLA which includes:

o Execute the project kick-off meetings with Participants;

o Execute regular/periodical project meeting with Participants;

o Provide regular update on the onboarding progress for Participants within portfolios;

o Document repository for all onboarding stages;

o Monitor any conditional approvals after a Participant goes live on a service.

o Perform all other project management related tasks i.e. planning, implementation, monitoring and reporting of progress, risks and issues

• Engage with internal and external stakeholders (e.g. Commercial, Product, QA Onboarding, Partner, Always On etc.)

• Engage with Risk team as the first level assessor for Attestation of Compliance (AoC) for new participants i.e. Registered Merchant Acquirer and Approved Issuer and full audit program for Independent ATM Deployer and Entity Regulated by Competent Regulatory Authority.

• Propose process improvement for operational efficiency towards achieving the target SLA and business plan

• Represent or support the PM Onboarding for any external or internal meetings, within the portfolio or as assigned

• Develop and maintain internal SOP/Guideline or workflow related to specific job functions

• Monitor deliverables and maintain progress of the PM Onboarding team

Minimum Qualifications

• Minimum Degree in Business, Finance, Banking, IT or in any related field

• At least 3 years’ working experience in financial, banking or payment services industry.

• Strong interpersonal and communications skill (both verbal and written) in English, Bahasa Malaysia and other languages

• Experience in project management is an advantage

Additional Requirements

• Strong computer literacy skills – Microsoft Word, Excel, Powerpoint, Confluence etc.

• Able to handle the stress of managing multiple participants at different stages of onboarding i.e. Due Diligence, Testing, Implementation.

• Demonstrate leadership competencies such as teamwork, creative problem-solving, flexibility, results-driven, interpersonal skills, negotiation

• Ability to attend and handle stakeholders in a pleasant, positive, and professional manner

• Ability to prioritize, organize and co-ordinate with minimum supervision

• Ability to deal with emergency situations in a calm, efficient and prompt manner

• Energetic and independent person with excellent organizational skills