Carro has carved out a reputation as Southeast Asia's largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you'll be part of diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co
Why work with Carro:
- Join the region's largest online automotive marketplace with offices in 7 countries.
- Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
- Formal and informal learning and development programmes to support your growth and career progression.
- Comprehensive benefits including medical, insurance and wellbeing.
- Flexible working arrangements upon request.
- Learn from some of the most experienced mentors in the technology and automotive space.
- Meet and interact with colleagues from all around Asia.
- Pursue opportunities to work at departments in other countries and regions.
- Diverse and inclusive working environment with modern workspaces.
- Fun and engaging employee events, initiatives, and celebrations.
What You Will Do:
- Lead and supervise the OTC team in daily, weekly, monthly, and year-end Accounts Receivable (AR) activities, including billing/invoicing, collections, and other OTC-related tasks.
- Ensure accurate, timely processing of transactions in line with agreed Service Level Agreements (SLAs) and company policies.
- Review and ensure compliance with applicable accounting standards, policies, and procedures.
- Oversee the billing and receipting process to ensure efficiency and accuracy.
- Monitor customer-related receipts and provide timely, accurate management information and reconciliations.
- Ensure the accuracy, completeness, timeliness, and data integrity of all financial data during transaction processing.
- Review and supervise the generation of AR/OTC-related reports, such as Aging Statements and Statements of Account (SOA).
- Provide actionable insights through detailed analysis of debtor performance and overdue metrics.
- Lead the collection efforts for overdue debts, addressing debtor performance issues, and developing effective collection strategies.
- Collaborate with relevant teams to resolve disputes promptly.
- Act as the primary point of contact for internal and external stakeholders, including auditors and regulatory bodies such as the Inland Revenue Board (IRB), to address AR-related queries.
- Conduct routine data quality audits to ensure accuracy and adherence to data quality standards.
- Implement measures to maintain the integrity of financial information.
- Serve as the first level of escalation for the OTC team to resolve daily operational issues.
- Provide guidance, training, and mentorship to team members to enhance their capabilities and performance.
- Proactively identify opportunities for process optimization and implement best practices.
- Participate in and lead process improvement initiatives and projects as directed by the management team.
- Perform any additional duties as assigned by the management team to support business objectives.
What You Will Need:
- Diploma or Bachelor’s Degree in Accounting, Finance, or a related field.
- Professional qualifications (e.g., ACCA, CPA, MIA) are highly preferred.
- Minimum of 4-6 years of relevant experience in a multinational corporation (MNC), managing operations across multiple countries.
- Shared service center experience is mandatory.
- 3-5 years of experience in a supervisory role.
- Strong interpersonal, leadership, and people management skills.
- Proficiency in Microsoft Office Suite and accounting systems.
- Detail-oriented, responsible, and capable of working under pressure.
- Proactive team player with the ability to meet tight deadlines.
- High level of professionalism and a positive working attitude.
- A continuous improvement mindset and adaptability to dynamic business needs.
Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan, Taiwan and Hong Kong. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit: www.carro.co