Business Operation Senior Officer
Salary undisclosed
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Job Description:
- Daily Task: Order processing and WBS creation.
- Ensure orders/requests are process according to BO checklist.
- Customer creation and shipping address in SharePoint.
- Ensure 100% WBS creation accuracy and send for Team Lead review and release for WBS.
- After approval, follow process flow to send for SO/PR creation and notify PM on WBS number.
- Timely processing of order within 1 working day after receiving complete necessary documents.
- Update ORV booking tracking log timely to track the order status upon received order from BU.
- Send final email to all notified orders are booked with provide SO/PR and WBS number.
2. Revision: Planned revenue and Planned cost revision
- Update ORV adjustment & Cost revision tracking log whener received revised costing sheet from BU.
- Upon receiving revised costing sheet, review and do comparison table and impact calculation for the WBS.
- Thereafter, perform necessary changes in system and notify relevant parties on the changes.
- Timely processing of revision order within 1 day working day.
3. Consistent documentation exercise executed
- Complete documentation saved in share point within 2 working days in Sharepoint after sending notified email to relevant parties.
- Assist BU when requesting for necessary documents.
4. Support: To Business Unit & Delivery Team
- Assist the customer promptly whenever issues are raised and ensure immediate resolution.
- Take the initiative to go the extra mile in addressing and settling any issues.
5. Report: Monthly
- Assist on RHQ report (Monitoring and actual cost more than planned cost) based on handling BU.
- Given 5~7 working days for RHQ report.
- Checking descripancies on ORV report based on handling BU after every month closing.
- Given 1st day of new month before 3pm.
6. Backup within the team and assist on assigned Ad Hoc task if any.
Education/ Certification:
- A degree in business, accounting, or finance.
- 2 to 3 years of experience in a similar role.
- Certification which is equivalent.