Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Support Executive

RM 3,300 - RM 3,600 / month
Checking job availability...
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Responsibilities:

1. Respond to customer inquiries and requests promptly and courteously, maintaining a positive and helpful attitude at all times.

2. Perform customer KYC (Know Your Customer) checks upon Clients’ registration.

3. Provide accurate information and assistance regarding our products and services, effectively resolving customer concerns.

4. Assist customers in navigating our platform, troubleshooting issues, and guiding them through various processes.

5. Document all customer interactions and maintain comprehensive records in our CRM system.

6. Collaborate with team members and other departments to escalate and resolve complex issues.

7. Identify recurring customer issues and proactively work to improve our support processes.

8. Follow up with customers to ensure their issues are fully resolved and gather feedback on their support experience.

9. Stay up to date with product knowledge and updates to provide the most accurate and relevant information to customers.

Requirements:

1. Previous experience in a customer support role or a similar customer-facing position is preferred.

2. Excellent communication skills, both written and verbal, with a strong command of the English language is mandatory.

3. Empathy and the ability to actively listen to customer concerns, demonstrating genuine care and understanding.

4. Quick problem-solving skills and the ability to think on your feet in high-pressure situations.

5. Proficiency in using CRM software or customer support tools is an advantage.

6. Flexibility to work on rotating shifts, including day and swing shifts, as required.

7. A team player with a positive attitude and willingness to collaborate with colleagues.

8. A high school diploma or equivalent qualification is required; additional education or relevant certifications are a plus.

  • EPF/SOCSO
  • Annual bonus
  • Medical insurance
  • Overtime pays
  • Medical Claim
  • Birthday Leave
  • Work Laptop and Monitor Provided
  • Annual Leave Encashment
  • 5 working days