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Payment Officer

  • Full Time, onsite
  • EBC Financial Group
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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We are currently seeking two Payment Officers to join our team at our Bangsar South office.

Responsibilities:

  • Reviewing payment requests from businesses to ensure that they comply with policies and procedures.
  • Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
  • Reviewing account activity to determine whether any fraudulent activity has occurred.
  • Processing checks, money orders, credit card payments, wire transfers, and other forms of payment.
  • Coordinating with banks, auditors, and other parties involved in the payment process.
  • Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
  • Processing and settlement to merchant partners and treasury management services.
  • Management of receive settlement from merchant partners.
  • Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project - specifically for payment operations.
  • Finance incident management - for any settlement issues and dispute - including investigating, mitigating, recovery and escalation.

Requirements:

  • Bachelor’s degree in Business Administration, Finance & Accounting or related fields.
  • Minimum 2 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business).
  • Proficiency in both written and spoken Mandarin and English is required to effectively communicate with Mandarin-speaking clients.
  • Proficiency with Microsoft Office.