Product Manager

About Us

CSP Global Technologies is your trusted partner in ICT solutions. We specialize in cybersecurity distribution and proudly stand as a leading MMSP. Our mission is to offer cutting-edge technologies and services that meet the dynamic needs of businesses across the globe.

We have established strategic partnerships with some of the most respected brands in the industry. These collaborations enable us to deliver comprehensive and innovative solutions that help businesses protect their digital infrastructure from evolving cyber threats.

With an expansive portfolio of products and a team of seasoned experts, CSP Global Technologies empowers organizations to stay ahead in an increasingly complex and rapidly changing cybersecurity landscape.

As we continue to expand our offerings and reach, we are seeking a Product Manager to join our growing team. An exciting career development opportunity awaits the right candidate ready to make an impact.

Company Website: https://cspglobal.com

Company Registration No. : 1225178-K

Position Overview

The Product Manager for Cybersecurity will play a critical role in driving the strategy, development, and success of our cybersecurity product portfolio. This role involves collaborating with cross-functional teams to define product roadmaps, identify market opportunities, and deliver innovative solutions that address the evolving challenges in the cybersecurity landscape. The ideal candidate will have a strong technical background, a keen understanding of market dynamics, and a passion for delivering exceptional customer value.

Product Manager’s Key Responsibilities

1 - Strategic Business Planning & Execution

• Assist in the creation and execution of business plans for the vendor product and associated services, aiming to meet agreed vendor revenue targets.
• Business forecasting and planning for product groups with vendors to ensure alignment with sales goals.
• Develop a profitable business model based on market trends and competitor activity to ensure competitive positioning and revenue growth.

2 - Sales Enablement & Marketing Support

• Implement sales enablement programs for CSP Global and partners to optimize sales efforts.
• Carry out marketing programs to support product group objectives and ensure alignment with business goals.
• Provide pricing and tender documents to the sales team to ensure accurate and competitive pricing.
• Ensure partners are up-to-date with product information, introducing new products and their features to help them stay current.

3 - Market & Customer Insights

• Develop an understanding of markets, customer needs, and the competitive landscape to drive informed decision-making.
• Work with partners to conduct product presentations that align with end-users’ business needs.
• Understand partners’ business direction and ensure that the product strategy aligns with their goals.
• Assist in identifying use cases for cybersecurity implementation, helping partners understand how our solutions address specific challenges.

4 - Vendor & Partner Relationship Management

• Maintain and develop operational-level vendor relationships, ensuring high levels of partner satisfaction and continuous improvement.
• Build and nurture positive working relationships with partners to ensure smooth operations and efficient service delivery.
• Coordinate with partners to identify new business opportunities for revenue generation and growth.
• Identify, recruit, and onboard new partners to expand the business and increase market reach.
• Support the sales team to ensure they are performing optimally for the relevant product group.

5 - Sales Process Management & Execution

• Manage new and existing partners/end-users to increase product sales, ensuring revenue growth.
• Take a consultative approach in handling the sales cycle, including proposal development, particularly for end-users.
• Engage C-level executives and technically inclined audiences, ensuring that the sales pitch resonates with both business leaders and technical stakeholders.
• Work closely with the engineering team to ensure they are well-versed in the product group and have the necessary certifications to support sales efforts.
• Maintain sales process knowledge, including pricing, proposals, pipeline management, and partner engagement, to recommend remedial actions when needed.

6 - Continuous Learning & Self-Development

• Be self-driven to continually upskill through online learning and acquire necessary certifications within the onboarding process and ongoing development.
• Ensure ongoing professional development to stay updated with industry trends, product knowledge, and sales processes.

7 - Reporting & Commercial Decision Support

• Provide various reports to support commercial decision-making and program development.
• Ensure that sales strategies are aligned with commercial objectives by providing accurate data and insights for better business decisions.

8 - Product Leadership & Performance Optimization

• Maintain knowledge of sales processes, proposals, and pipeline management to ensure product leadership.
• Recommend remedial actions when necessary to optimize partner engagement and sales performance.

Requirements

• A minimum of 4 years of relevant experience is required.
• Able to perform complex mathematical calculations.
• Able to create and conduct formal presentations.
• Able to demonstrate complex problem-solving, critical thinking, and decision-making.
• Able to interact effectively with higher levels of management (managers and above).
• Able to communicate clearly and convey necessary information.
• Able to execute instructions and request clarification when needed.
• Able to negotiate skillfully and promote/sell ideas persuasively.
• Able to work independently with minimum supervision.
• Team player who can also work independently.
• Excellent personality & ability to orchestrate the agile maneuver in the environment.
• Able to constructively work under pressure when faced with high workloads and deadlines.
• Understand, communicate, and collaborate effectively with people across various identities.
• Able to recognize and attend to important details with accuracy and efficiency.
• Exposure to cybersecurity is a plus.

What We Offer

• Competitive salary.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• Comprehensive benefits package, including health insurance
• The chance to make a meaningful impact in the rapidly evolving field of cybersecurity.

How to Apply

If you possess the required qualifications and are excited about the prospect of contributing to a dynamic and growing company, please send your resume, cover letter, and portfolio to [email protected] cc [email protected] with the subject line “Product Manager Application – [Your Name].