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Jobs or company...

Associate Director-Business Operations

Salary undisclosed
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ABOUT US

Founded in 2002, Global Schools Group is a Singapore-headquartered, community-oriented education institution whose mission is to cultivate and nurture young minds into global leaders of the future and is significantly contributing to achieving significant learning outcomes for every child. In the last two decades, the Foundation has grown to 62 campuses in 11 countries. Our seven international schools are spread across Southeast Asia, Middle East and Europe.

Global Schools Group (GSG) is an education pioneer with a network of premier international schools. The Foundation schools infuse the best educational approaches from around the globe into a unique pedagogy which imparts value-based learning that goes beyond academics. The 62 GSG schools provide world class education to over 45,000 students from 70+ nationalities. The schools offer various. curricula, including IB, Cambridge and CBSE.

JOB PURPOSE

The role holder is responsible for providing leadership to the various functions for all campuses in Malaysia. Responsible for developing and implementing country-specific strategies, policies and procedures while ensuring alignment with the GSG brand and managing operations to achieve the organisation’s business plans.

KEY RESPONSIBILITIES

Leadership

  • Leads and provides direction to all the functions in the country
  • Designs and delivers country priorities and strategies in line with the organization’s business plans and brand
  • Ensures policies and procedures are country-specific while maintaining alignment to the group
  • Manage the operations of campuses and functions in the country
  • Advises the leadership team on country-specific insights

Financial

Financial Performance:

  • Responsible for the P&L for the country
  • Manage multi brand P&L with growth drivers, develop relevant measurable performance metrics for the country, and proactively tracks performance against the metrics to ensure fiscal control, profitability and financial feasibility in the country

Budgeting:

  • Establishes the annual budget for the country along with the Country Director
  • Reviews operational and manpower costs for each campus in the geography
  • Manage resources as defined in Budget

Sales & Admissions:

  • Responsible for admissions numbers and enrollment growth to forecast sales and revenue for all campuses in the geography
  • Achieve set targets and Review admission numbers on a weekly, monthly, quarterly & yearly basis

Functional

Academics:

  • Oversee the Principals and the functioning of the campuses with respect to academics, Human resources, Administration, Procurement, IT & systems & Finance (e.g. manpower, vendor related products, cross campus linkages, facilities, etc.)
  • Provides guidance to the Principals with regards to business decisions (e.g. market intelligence and feasibility of introducing a new curriculum or program, etc.)
  • Reviews the academic operations and rigor, planning for the board examinations and overall results of the campus though responsibility lies with the Principals
  • Manage customer satisfaction as well as stakeholder communication in the country

Legal:

  • Ensures statutory compliance, quality assurance and internal and external audits

Operations:

  • Supervises the Operations and Procurement teams to ensure the effectiveness of the facilities management.
  • Leads the Operations and Procurement teams to procure capital expenditure items for the campuses (e.g. furniture, electronic equipment, etc.)
  • Manages the campus operations teams to ensure the smooth functioning of all school operations

Human Resources:

  • Supervises the Business Partner HR to make strategic manpower decisions for the geography (e.g. creation of new positions, headcounts, recruitment, etc.)
  • Supports the implementation of new policies and operational processes (e.g. payroll, staff welfare, induction, etc.)

Marketing & Sales:

  • Responsible for meeting the admission & student numbers of the country operations
  • Supervises the Marketing and sales heads of the country operations to develop the marketing strategy, and guide the brand message for the geography
  • Oversees the offline marketing agencies appointed in the geography and ensures the marketing messages are tailored to the specific geography

Finance:

  • Supervises the Financial Controller of the country operations to ensure, Budgeting, Accounting, Cash flows & adherence to process compliance

Projects:

  • Works closely with the projects team in the head office to help identify new school sites for development & expansion
  • Collaborates closely with the Projects team in taking the new projects to launch status

People Focus

  • Supervises the Human Resources team to continuously increase competency within the geography to meet future organizations needs through the development and recruitment of talent
  • Leads the recruitment, selection, orientation, and training of employees in the geography
  • Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

Minimum Qualifications

Min Bachelors preferable Masters/ MBA

Experience

15-20 years of experience

Country level operations

Preferably in handling School Operations