Associate Research Director (Qualitative)

IPSOS UU is world’s largest qualitative research community and a growth engine for Ipsos globally

PURPOSE

• Work on building the Ipsos brand
• Appreciating the vision of Ipsos qualitative and working towards bringing the vision to life
• Showcasing Ipsos values of Integrity, Curiosity, Collaboration, Client-First & Entrepreneurial Spirit
• To ensure financial targets are met
• Ability to think out-of-the-box to solve client’s business issues with innovative methodologies and analysis
• Ability to tell stories that build emotional empathy as well as unlock opportunities for brands
• Has a strong desire to generate insights based on human understanding and cultural narratives
• Digital-First thinking- Has a strong inclination and comfort towards digital platforms to uncover insights
• Is open to work with clients across categories – FMCG, Technology, B&F, Auto, Hospitality, Media, retail etc.
• Enthusiasm – motivating a team with a positive attitude.

IPSOS ENVIRONMENT

Joining Ipsos means developing your career in the very top tier of research. With 16,600 people employed in 89 countries, we are one of the largest and best-known research companies. If you’re interested in keeping company with some of the most naturally curious researchers and making an impact to the best local and global brands, we invite you to join us.

As a curious and intuitive individual, an enthusiastic professional with a passion for creating knowledge, at Ipsos you will be fully dedicated to finding the best solutions for our clients. At Ipsos we foster an environment that is entrepreneurial and forward thinking. We attract and hire innovative people with inquiring minds who possess drive, intelligence and enthusiasm. Working at Ipsos is dynamic and challenging; never a dull moment!

IPSOS UU – OUR NARRATIVE

We are the world’s largest qualitative community. We are fluent in 89 cultures across the world.

Ipsos UU finds the untold stories in every corner of Life. We apply cultural intelligence & behavioural science to reveal the unseen, the unsaid, the unasked. We believe that technology brings us closer to real people in real life, but it is human understanding that generates powerful insights that unlock growth.

To help companies stay relevant to people today and tomorrow by humanizing the data. We want to be known as the best company in the world to humanize data globally. Our global network of experts, from anthropologists to behavioural scientists, is fuelled by an intellectual generosity that means you never start from zero.

BACKGROUND

Experience:

• At least 10+ years of strong Market Research Experience and good application of knowledge
• Experience in leading a team
• Has prior experience in winning pitches and new clients
• Strong research experience and good application of knowledge
• Business development and developing strong client relationships
• Experience in relevant sectors
• Designing sound business plans outlining client, people, collaboration and financial considerations

Skills/Knowledge:

• Good communication skills, written and oral
• Advanced problem-solving skills
• Good understanding of various socio-cultural frameworks
• Ability to apply frameworks and models into practice
• Able to work under pressure and meet aggressive deadlines
• Excellent time management and organizational skills
• Well-developed people management abilities
• Expert in presenting and facilitating; the ability to make sound conclusions and recommendations for action
• Able to build strong links with the rest of the business
• A strong level of drive, resilience, tenacity, flexibility and initiative
• Able to work effectively in a team and independently
• To lead project teams in the design, set-up and management of leading-edge research and,
• To carry out account management activities – managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management

Qualifications:

Ø Degree in Business, Social Science, Psychology, Communications or related studies

OUTPUTS/ACCOUNTABILITY

• Client-First:
• New business generation and existing client development plans
• Identifying white-spaces to drive new business conversations with support from service-line lead
• Being accountable and responsible for business results
• Generating actionable-insights that help brands to grow. Going beyond the data and focusing on solutions and actionability
• Be an ambassador and guardian of the brand for Ipsos, displaying appropriate knowledge and behaviors
• Provide actionable findings and culturally-relevant insights
• People-focus
• Comfortable to deal with a multi-cultural team. Ability to work with cross-teams and on cross-market projects – leveraging on collective intelligence
• Ability to perform complex collaborative tasks—to maximize the effectiveness of large, diverse teams at Ipsos
• Sharing and showcasing best cases with team to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Keenness to learn and proactive self-development and development of others
• Mentoring the junior talents and being a catalyst in improving team’s performance, productivity, communication skills and well-being
• Result-oriented
• Profit and loss responsibility for projects that one is managing
• Problems resolution and ownership of results
• Manage client accounts in full ensuring current and future successes in sales, profits and relationships
• Build a network of relationships that enhances the area you work in, Specialism and Company Performance
• Basic financial acumen (P&L of projects, Operational Efficiency, GM% Improvement)

Manage the team to:

• Handle several projects at a given point of time, ensuring time, budget and profitability requirements are met
• Help the team to prioritize tasks and projects to optimize productivity
• Produce results and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Liaise professionally and effectively with the Operation departments to ensure we deliver what we say we will
• In-depth analysis and interpretation of data. Building stories with the help of data

COMPETENCIES

• Self-Management & self-awareness
• Communicating with clarity
• Curious about culture and human understanding
• Solution-driven
• Working Together / Team-player
• Client Focus
• Knowledge & Expertise
• Flexibility

RELEVANT TRAINING

• Management Programs
• Business Skills
• Business Generation / Selling Skills

RELATIONSHIPS

• Ensure effective communication with Operations and Corporate departments and external suppliers to maximize business performance
• Promote teamwork in the business area, Division and across Ipsos
• Lead by example and behavior (incorporating values) within the business area and throughout the Division
• Build strong internal and external relationships that benefit the team and Ipsos
• Behave in a manner that always displays professionalism integrity and corporate citizenship