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Operation Manager (Glenmarie, Shah Alam)
Salary undisclosed
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Job Summary
iMotorbike is seeking an experienced and dynamic Operations Manager to oversee and optimize our day-to-day operations. This role is crucial in ensuring operational efficiency, maintaining high service quality, and driving continuous improvement across our supply chain, logistics, and customer service functions. The ideal candidate will have a strong background in operations management, problem-solving skills, and the ability to lead and motivate teams to achieve business objectives.
Key Responsibilities
- Operational Strategy & Execution: Develop and implement strategies to enhance efficiency, reduce costs, and improve overall operations.
- Process Improvement: Identify bottlenecks and streamline processes to ensure smooth workflow across departments.
- Supply Chain & Logistics: Oversee inventory management, procurement, and logistics to ensure timely delivery of goods and services.
- Team Leadership: Manage and mentor the operations team, fostering a culture of performance, accountability, and growth.
- Quality & Compliance: Ensure compliance with industry regulations, company policies, and safety standards.
- Customer Experience: Work closely with the customer service team to enhance the overall user experience and resolve operational challenges.
- Vendor & Partner Management: Build and maintain strong relationships with suppliers, service providers, and other key stakeholders.
- Data & Performance Monitoring: Use data analytics to track key performance indicators (KPIs) and drive informed decision-making.
Requirements
- 5+ years of experience in operations management, preferably in the automotive or e-commerce industry.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in using operational software, ERP systems, and data analysis tools.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Why Join Us?
- Be part of a fast-growing and innovative platform in the motorbike industry.
- Work in a creative and dynamic environment.
- Career growth and professional development opportunities.
If you are passionate about operations manager and enjoy working in a fast-growing company, apply now and be part of the iMotorbike team!