Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Operation Executive

RM 3,500 - RM 4,500 / month
Checking job availability...
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Operational Excellence

  • Oversee daily F&B operations, ensuring smooth execution of services in all outlets.
  • Implement and monitor Standard Operating Procedures (SOPs) to maintain consistent service and food quality standards.
  • Conduct regular quality checks on food, beverages, and service to ensure compliance with company standards.
  • Monitor and optimize staff deployment to ensure efficient operations during peak and non-peak hours.
  • Coordinate with the kitchen and service teams to resolve operational issues promptly.

Customer Service Management

  • Ensure outstanding customer service by training and guiding staff to engage with customers effectively.
  • Implement strategies to enhance the guest experience and build customer loyalty.
  • Collect and analyze customer feedback to identify areas of improvement.

Financial Performance

  • Assist in achieving sales targets and profitability goals for the F&B department.
  • Monitor and manage operational costs, including food costs, labor costs, and wastage.
  • Conduct inventory management to control stock levels and minimize losses.
  • Analyze revenue reports and identify opportunities for upselling and improving sales performance.

Team Management and Training

  • Supervise and motivate front-line F&B staff to maintain high productivity and morale.
  • Develop staff skills through regular coaching, feedback, and performance evaluations.

Compliance and Safety

  • Ensure adherence to health, safety, and hygiene standards (e.g., food safety, sanitation, and equipment maintenance).
  • Maintain compliance with local food regulations, company policies, and licensing requirements.
  • Conduct regular safety audits and ensure corrective actions are implemented.

Process Improvement

  • Identify operational inefficiencies and implement Lean practices to improve workflows.
  • Optimize processes to reduce waste, increase efficiency, and enhance customer satisfaction.
  • Collaborate with other departments (e.g., kitchen, procurement, HR) to streamline operations.
  • Organizing and maintaining the executive’s calendar, scheduling meetings, and providing reminders memos.

Educational Background & Experience

  • Degree: Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
  • Experience: 3-5 years (or more, depending on the organization) in the food & beverage or hospitality industry, with prior exposure to operational management roles.
  • Language: English, Bahasa Malaysia and Mandarin.

Core Skills & Competencies

  • Leadership: Proven ability to lead, train, and motivate teams.
  • Operational Management: Hands-on experience in managing day-to-day F&B operations, including staffing, scheduling, and inventory control.
  • Customer Service: Strong focus on delivering exceptional service and handling customer issues effectively.
  • Financial Acumen: Competence in budgeting, cost control, and financial reporting.
  • Regulatory Knowledge: Familiarity with health, safety, and hygiene standards, as well as local food and beverage regulations.
  • Technical Proficiency: Experience with POS systems and other F&B management software.
  • Communication: Excellent verbal and written communication skills, with the ability to collaborate across departments.
  • Problem-Solving: Ability to quickly identify issues and implement effective solutions in a fast-paced environment.

Additional Qualities

  • Attention to Detail: Ensuring high quality and compliance in service and operations.
  • Flexibility: Adaptability to changing market trends and customer expectations.
  • Strategic Thinking: Ability to contribute to long-term planning and development of the F&B department.
  • Hybrid
  • Parking Allowance
  • KPI & Incentive