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Implementation Manager (Malaysia)

Salary undisclosed

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Position : Implementation Manager (Malaysia)

Location : Kuala Lumpur, Malaysia

Reporting to : Implementation Director

Work Location : Hybrid with travel limited international travel required

Responsibilities:

  • Responsible for overseeing the implementation of SunFish Workplaze for clients in Malaysia.
  • Oversee project timelines, budgets, and resource allocation to ensure projects are delivered on time and within scope.
  • Lead and manage multiple project managers, fostering collaboration and efficiency across implementation teams.
  • Ensure high levels of customer satisfaction during the implementation phase by actively monitoring project activities, managing customer interactions, and addressing customer's concerns.

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Experience in industries such as HRIS, ERP, or SaaS is highly preferable.
  • Exceptional communication and interpersonal skills for collaborating with internal teams, clients, and stakeholders.
  • Strong organizational skills with attention to detail.
  • Adaptability to changing priorities.
  • Excellent project management skills with the ability to plan, execute, and deliver complex software implementations on time and within budget.