Implementation Manager (Malaysia)
Salary undisclosed
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Position : Implementation Manager (Malaysia)
Location : Kuala Lumpur, Malaysia
Reporting to : Implementation Director
Work Location : Hybrid with travel limited international travel required
Responsibilities:
- Responsible for overseeing the implementation of SunFish Workplaze for clients in Malaysia.
- Oversee project timelines, budgets, and resource allocation to ensure projects are delivered on time and within scope.
- Lead and manage multiple project managers, fostering collaboration and efficiency across implementation teams.
- Ensure high levels of customer satisfaction during the implementation phase by actively monitoring project activities, managing customer interactions, and addressing customer's concerns.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Experience in industries such as HRIS, ERP, or SaaS is highly preferable.
- Exceptional communication and interpersonal skills for collaborating with internal teams, clients, and stakeholders.
- Strong organizational skills with attention to detail.
- Adaptability to changing priorities.
- Excellent project management skills with the ability to plan, execute, and deliver complex software implementations on time and within budget.