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IT Intern (Technical Support)

Salary undisclosed

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What applies to you

In this role, you will install, maintain, and troubleshoot technical systems, provide on-site support, resolve network and server issues, and handle user inquiries. Be the go-to expert for all technical challenges!

What you will do

  • Provide service engineering eg installation, technical and maintenance support services.
  • To provide on-site support to customers including troubleshooting, breakdown calls and resolve their area of concern.
  • Register and response to all user requests/ enquiries and perform level 1 support.
  • Perform troubleshooting for desktop hardware and software applications.
  • Perform troubleshooting and resolve network and server issues
  • Other task assigned on a daily basis.

What you will need

  • Currently pursuing / possessing a Bachelor's Degree in Computer Science / Information Technology / Electronics Engineering or equivalent
  • Proficiency in Windows / Linux / Mac OS.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Proficient in English (spoken & written)
  • Able to report to work at Bandar Utama, PJ
  • Able to take on internship with minimum duration of 3 months