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- Demonstrates desired behaviours for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers. - Provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise. - Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly. - Responsible for controlling inventory stock levels and reordering as necessary within budget. - Manage and controls shrinkage. - Oversee and manage the whole operation team in the outlet and implement operation procedure