IT Support
RM 2,500 - RM 2,999 / month
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We are seeking a skilled IT Support Specialist for our manufacturing client to ensure the smooth operation of our company's computer systems, networks, and software. The ideal candidate will be responsible for maintaining, troubleshooting, and improving hardware and software infrastructure while providing technical support to employees. Key Responsibilities: Maintain, troubleshoot, and enhance company computer systems, including both hardware and software. Install, configure, and upgrade hardware components, software applications, and operating systems. Diagnose and resolve software, hardware, and network issues efficiently. Set up and manage network infrastructure, including cabling, routers, and switches, ensuring secure and stable connectivity. Monitor network performance, server health, and backup systems to ensure data integrity and system reliability. Implement and update security measures, including malware protection, to safeguard against cyber threats. Provide technical support and training to employees, ensuring they can use company systems effectively. Recommended Requirements: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum 1-2 years of experience in IT support, system administration, or a related role. Proficiency in Windows/Linux operating systems and software troubleshooting. Strong knowledge of networking (LAN/WAN, TCP/IP, VPNs, firewalls, routers, and switches). Experience with server monitoring, backups, and disaster recovery solutions will be an added advantage