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-Oversee the daily operations of outlet for efficient operations. -Plan and assign daily workloads to outlet associates. -Develop and enforce established policies and procedures. -Establish operational strategies to meet quality and customer service standards. -Develop marketing strategies to improve sales and profitability. -Maintain the outlet facility clean and safe. -Obtain customer feedbacks and recommend necessary outlet operational changes. I-nterview and hire associates for outlet operations. -Schedule orientations and job trainings to outlet associates. -Organize regular meetings to discuss about issues and updates. -Analyze and resolve problems in a timely and accurate manner. -Organize special events and entertainments to attract more customers. -Address customer queries courteously and ensure customer satisfaction. -Develop cost-effective operational plan to achieve outlet goals. -Assist in cash handling activities and develop expense and revenue reports.