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Services Delivery Engineer

  • Full Time, onsite
  • Adaptive Netpoleon Malaysia Sdn Bhd
  • Petaling Jaya, Malaysia
Salary undisclosed

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• To provide implementation service including managing customers and timeline. • To provide technical support to customer either on-site/remote/phone or email. • To obtain technical certification for products that company distributes. • To help customers in matching requirement into product/solutions. • To provide workable (or alternative) solution based on customer’s requirement. • To conduct Product Hands-on Training to customers and partners • To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given. • *Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected. • To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc. • To work closely with Sales personnel to help manage a few strategic accounts • To conduct POC to secure sales. *The above functions will be based on products/solutions that company distributes.