Epicareer Might not Working Properly
Learn More

CUSTOMER CARE EXECUTIVE

Salary undisclosed

Checking job availability...

Original
Simplified
Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • To handle daily sample receiving, registration, sorting & after sales service with client
  • Assist walk in client and incoming call regarding on lab test enquiry incuding to provide quotation to client
  • Communicate with client on the sample submission & any related issue.
  • Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
  • Direct liase with SGS affiliate for subcon job at oversea.
  • Handle any assigned task by superior

Qualifications

  • Minimum educations of Degree in Science or any related field.
  • Minimum 3-5 years’ experience in documentations and well understand standard operating procedure; fresh graduates are welcomed to apply.
  • Good interpersonal skill and with good track record in the company.
  • Able to work independently with minimum supervision.

Additional Information

  • Flexi-Benefits and Group Insurance Coverage