IT ADMINISTRATION

System Maintenance: • Installing, configuring, and updating operating systems, applications, and network devices on servers and workstations. Network Management: • Monitoring network performance, troubleshooting connectivity issues, and managing network security protocols. User Account Management: • Creating, managing, and deleting user accounts, assigning access levels, and managing password resets. Technical Support: • Responding to employee technical issues, providing troubleshooting assistance, and resolving hardware and software problems. Security Administration: • Implementing and enforcing security policies, managing firewalls, monitoring for suspicious activity, and performing data backups. System Monitoring: • Monitoring system performance, identifying potential issues, and taking preventative measures to maintain uptime. Hardware Management: • Maintaining inventory of hardware assets, coordinating repairs and replacements. Software Deployment: • Installing and updating software applications across the network. Documentation: • Creating and maintaining comprehensive IT documentation including network diagrams, user guides, and system configurations. Vendor Management: • Managing relationships with IT vendors, negotiating contracts, and coordinating technical support Social Media Creation • Oversees all company social media accounts (LinkedIn, Facebook, Blog, etc.) • Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages • Coordinates social media messaging with relevant departments for quarterly or seasonal company goals • Audits and analyses social media presences, including digital advertising costs and returns • Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement • Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages • Monitors and develops reports on competitor activity within social media space. • Responsible for managing company’s website, perform routine maintenance, updating the content of website from time to time and/or whenever required. Data Management • Create database for company Software, asset and etc. • To make asset tagging as per database. REQUIRED SKILLS Technical Expertise: • Strong understanding of operating systems (Windows, Linux), networking protocols, server administration, security best practices, and common IT applications. Problem-Solving: • Ability to diagnose and troubleshoot technical issues effectively. Communication Skills: • Excellent communication skills to explain technical concepts to non-technical users and collaborate with other teams. Attention to Detail: • Ability to meticulously manage system configurations and maintain accurate documentation. Adaptability: • Staying updated with emerging technologies and adapting to new systems and procedures. • Monitors and develops reports on competitor activity within social media space.