Sales & Marketing Support Executive
We're seeking a highly organized and detail-oriented Sales Support professional to join our team. This role provides sales administrative support to the Sales team, ensuring seamless sales operations and strategic support to both sales and marketing functions, ensuring seamless execution of campaigns, promotions, and sales activities.
Responsibilities:
Sales Administration and Support:
- Prepare sales-related documents, such as sales quotations for customers, tender documents, proposals, contracts, etc.
- Assist in tracking sales activities and progress against targets.
- Coordinate with internal teams to ensure smooth processing of client requests and orders.
Customer Relationship and Lead Management :
- Develop and maintain positive relationships with prospective and existing customers.
- Provide timely and professional responses to customer queries via email, phone or other communication channels.
- Maintain accurate records of interactions and customer records/database.
Team Collaboration:
- Support the Sales team with administrative tasks, including scheduling meetings, preparing materials, marketing campaign and arranging follow-ups.
- Contribute to the preparation of sales related reports, etc.
- Participate in proactive team efforts to achieve departmental and company goals
Marketing Support:
- Plan and execute promotional campaigns, advertisements and SocMed
- Help manage digital marketing efforts including email campaigns, social media posts, and content creation.
- Assist with the development of marketing materials such as brochures, flyers, and product sheets.
- Coordinate the distribution of marketing materials across various channels.
- Assist in marketing preparation for company Exhibition or seminars
General Duties:
- Ensure the accurate and timely entry of sales data.
- Perform all other job related duties as assigned by the Sales team and Management
Requirements:
- Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma in Biotechnology, Biochemistry, Molecular Biology or related Life Science discipline
- Proven experience in sales support, or a related role is an advantage.
- Excellent verbal and written communication skills.
- Customer oriented and a team player
- Highly motivated, proactive, and detail oriented.
- Good organization, coordination, communication & follow-up skills
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite ((Excel, Word, Powerpoint) and Adobe Photoshop.
Please indicate your qualification and experience by applying online or send your application to:
HR Manager
Gaia Science (M) Sdn Bhd (873470-D)
No 60, Jalan Puteri 5/5, Bandar Puteri
47100 Puchong
Selangor Darul Ehsan, Malaysia
Tel: +603 8065 3989 / Fax: +603 8065 3989
Email: [email protected]