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Associate, Customer Acquisition

Salary undisclosed

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Job description

Responsibilities:

  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is capture
  • Work with a team and report directly to a Sales Manager

Requirements:

  • 2+ years of experience working in a sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Problem solving skills
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM

Other information:

  • 5 days' work week (Monday - Friday)
  • KL Office is located at Menara TRX
  • Working hour (6am-3pm/7am-4pm)
  • Permanent position
  • Onsite

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.