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Business Analyst - Digital Banking

Salary undisclosed

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Job Title: Business Analyst

Duration: 12 months contract

Location: Jalan Tun Perak, 50050 Kuala Lumpur, Malaysia

Overall years of experience: Any

Relevant years of experience: 5 years

Domain: Banking

Skills:

  • Agile background
  • Good set of technical knowledge/system/ functional design with user journey experience within digital eco-system around Channel, Integration, Customer Data Platform, Customer Engagement Platform.

Mandatory Skills:

  • Digital STP (Straight thru Processing), Payments & Digital Payments, Dashboard & Inquires, Wealth & Investment, Loyalty & Engagement including fintech like marketplace.
  • A MUST working experience on JIRA.

JOB DESCRIPTION -

JOB PURPOSE:

  • Collaborate with business users and technical delivery teams in developing scalable and flexible IT solution including studying both the business and system impact, create technical user stories, co-work with product owner, functional design, support delivery till go-live and post live support.
  • Based on the translated system feature list, analyze the impact to the existing IT systems, propose architecture change, determine required changes to existing IT systems and /or new systems required to be built, as well as the necessary functional interaction/integration documentation between the IT systems.
  • Develop functional solution design specification (FSD or User Stories) that IT Technical team can use and develop the corresponding technical solution design specification. In agile, technical user stories enrichment with product owner sign off will be base document for technical team to use.

KEY ACCOUNTABILITIES & OUTCOMES:

Principal Accountabilities - Accountability

  • Drive and Manage Demand stage including high level design and effort.
  • Manage Detailed Design Approval prior to Costing/Project Approval.
  • Develop functional solution design specification or User Stories.
  • To provide clarity and guidance to the technical delivery team on the functional solution design specification.
  • Review test cases based on the user stories and FSD.

Describe the key activities that you are expected to achieve. Start with the most important - Supporting Activities

  • To review BRD/FRD to perform project assessment and engage with technical on the effort including high level solution proposal.
  • To propose and document detailed design paper including architecture and document prior to IT Spend approval.
  • This is to close the requirements spec/FSD so that IT Technical team can use and develop the corresponding technical solution design. The functional solution design specification must incorporate features and flows that fulfil the bank's compliance, security, data governance policy and standards established in the bank.
  • Period updates on the specification if any change or change request.
  • Review of test cases prepared by testing team.

Outcomes/ deliverables targeted - Outcome/ deliverables

  • Project Assessment Report (PAR)
  • EASF High Level Design
  • EASF Detailed Design EAC LIT - Enterprise Architecture Forum/ Committee
  • FSD for non agile approach for digital eco-system
  • User Stories with enrichment of technical user stories to be added to original user stories raised by product owner.
  • FSD
  • User Stories
  • Test Cases – reviewed by BA only
  • Reviewed Test Cases

Major Challenges in achieving the outputs - Challenges

  • Banking domain with Digital Banking knowledge
  • Good Communication and engagement with various stakeholders
  • JIRA and Confluence
  • Agile background
  • Good set of technical knowledge/system/functional design with user journey experience within digital eco-system around Channel, Integration, Customer Data Platform, Customer Engagement Platform

EDUCATION, EXPERIENCE, CERTIFICATIONS, SPECIFIC SKILLS & COMPETENCIES

EDUCATION

  • Bachelor Degree / Master in IT/Computer Science / Engineering or related disciplines

EXPERIENCE

  • 3-5 years

CERTIFICATIONS/REGULATORY CERTIFICATIONS

  • N/A but advantage if CBAP or TOGAF

JOB SPECIFIC SKILLS & COMPETENCIES REQUIRED

  • Done BA work before in Banking domain;
  • Good working knowledge around Banking Domain and specially in one or multiple domains such as Digital STP (Straight thru Processing), Payments & Digital Payments, Dashboard & Inquires, Wealth & Investment, Loyalty & Engagement including fintech like marketplace/e-commerce areas;
  • Good communication skills with written and spoken with independent mindset.
  • A MUST working experience/knowledge on JIRA – user stories creation and Confluence.
  • Ability to nego and close with Biz on scoping and requirements.
  • Good presentation and writing skills including presentation skills to present design papers to architecture forum.