Sales Account Manager
Salary undisclosed
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Why Join Us?
- Be part of a leading OSH training & consultancy firm.
- Work in a dynamic, innovative, and collaborative environment.
- Gain valuable experience in OSH consultancy & business development.
- Competitive salary & career advancement opportunities.
- Outreach & Business Development
- Expand Market - Identify and engage with new business opportunities to expand market share.
- Reach Out - to existing and potential customers via email or calls to introduce SPS offerings, promotions, and partnership programs.
- Build & Maintain Strong Relationships - with clients to ensure continuous engagement and satisfaction.
- Consultancy & OSH Project Support
- Attend client meetings, presentations, and project briefings.
- Conduct sales presentations, product demonstrations, and client awareness sessions.
- Assist in OSH consultancy and assessment projects as per client requirements
- Sales Negotiation & Proposal Development
- Prepare, negotiate, and finalize sales proposals, quotations, service agreements, and pricing.
- Customer Feedback & Resolution
- Address and resolve customer feedback or complaints in a professional and timely manner using the Customer Resolution Feedback (CRF) system.
- CRM Management & Sales Tracking
- Proactiveness - Proactively follow up on inquiries, quotations, and site visits to ensure a seamless client experience.
- Continuous Updating - Update and maintain SPS CRM (HubSpot) and customer database for efficient sales tracking.
- Continuous Monitoring - Monitor sales performance, opportunities, and business leads.
- Administrative & Reporting
- Prepare and manage reports, data analysis, and key account documentation.
- Monitor debt collection and financial records for sales transactions.
- Marketing & Campaign Support
- Collaborate with the team to plan and execute sales and marketing campaigns.
- Support promotional activities, social media engagement, and outreach initiatives.
- Event Participation & Networking
- Represent SPS by attending trade shows, exhibitions, and networking events.
- Internal Collaboration & Support
- Work closely with internal teams to ensure cross-functional coordination.
- Support training programs, public awareness initiatives, and corporate projects.