Assistant Manager, Operational Excellence & Sustainability (Asset Management)

Job Purpose

• The Assistant Manager will assist the Manager of Operational Excellence & Sustainability in implementing and overseeing initiatives to optimize operational performance of assets and integrate sustainability practices into property management. The role focuses on supporting day-to-day operations, driving continuous improvements, assisting in sustainability programs, data analysis, tenant engagement, and ensuring compliance with ESG and regulatory standards.

Job Responsibilities

1. Operational Efficiency and Process Improvement

• Assist in the development and execution of strategies to improve operational efficiency across asset portfolios, with a focus on cost reduction, energy efficiency, and process optimization.
• Support in identifying areas of operational inefficiencies, including maintenance, property management, and tenant services, and help develop and implement improvement plans.
• Assist in tracking and analyzing key performance indicators (KPIs) to ensure operational goals are met.
• Assist with process automation, digitalization, and the use of data analytics to enhance operational efficiency.

2. Sustainability Strategy and Implementation

• Assist in the execution of the sustainability strategy to meet environmental and sustainability standards for assets.
• Work with the property management team to implement sustainable practices in capital improvement projects and daily property management tasks.
• Support the adoption of energy-efficient technologies, renewable energy solutions, and green building certifications.
• Assist to monitor and track energy consumption, water usage, waste management, and other environmental metrics, assisting with programs designed to reduce the environmental impact.
• Stay informed about current sustainability regulations and assist in ensuring compliance with local and international sustainability frameworks.

3. ESG Reporting and Compliance

• Support the team in gathering data and preparing ESG reports for internal stakeholders, investors, and regulatory bodies.
• Assist to track and document sustainability metrics such as energy usage, waste reduction, water conservation, and carbon footprint.
• Assist in the preparation of the annual ESG report, contributing insights on sustainability efforts, challenges, and future goals.
• Ensure compliance with relevant sustainability certifications, laws, and regulations.

4. Tenant Engagement and Education

• Assist in developing and implementing tenant engagement programs, including energy-saving initiatives, waste reduction, and promoting sustainable practices in leased spaces.
• Work closely with property managers and leasing teams to communicate sustainability initiatives to tenants and encourage their participation in sustainability programs.
• Support tenant education efforts to foster awareness and behavioural changes that promote sustainability within buildings.

5. Projects

• Support in the planning, execution, and monitoring of operational enhancement projects, focusing on automation, digitalization, and sustainability.
• Collaborate with the asset enhancement team to help implement energy-efficient upgrades, renewable energy solutions, and sustainable materials for building improvements.
• Assist in managing project timelines, budgets, and ensuring alignment with financial targets and operational goals.

6. Financial Performance and Reporting

• Assist in analyzing costs and cost-reduction opportunities associated with operational performance, including energy consumption, waste management, water usage, and maintenance.
• Assist in monitoring expenditures to ensure compliance with the approved budget.
• Assist in the financial analysis for specific sustainability and operational enhancement projects, such as automation initiatives, energy-efficient upgrades, or the implementation of green technologies.

7. Data Analysis and Performance Monitoring

• Assist in analyzing operational and sustainability data to identify trends and track performance across asset portfolios.
• Support in developing insights from data to inform decisions and improve sustainability efforts, reduce costs, and optimize asset value.
• Maintain and operate technology platforms to track and monitor energy, water, and sustainability metrics.

8. Safety, Health Environmental (SHE), Regulatory Compliance and Risk Management

• Assist in coordinating and implementing SHE initiatives across all assets.
• Conduct regular inspection to ensure compliance with building codes, safety regulations, environmental laws, and other regulatory requirements.
• Support the development and maintenance of the risk register, ensuring that risks are identified, tracked, and reported regularly according to corporate standards.

Education/ Professional Qualification

• Bachelor’s degree in Sustainability, Environmental Science, Real Estate, Business Administration, Engineering, or a related field.
• Minimum 5 years of experience in operations management, sustainability, or energy management within real estate.

Professional Experience

• Strong data analysis and reporting skills, with experience in using performance metrics and KPIs.
• Strong knowledge of sustainability practices, energy efficiency, and environmental stewardship.
• Strong project management skills, with the ability to manage multiple initiatives and stakeholders simultaneously.
• Ability to work collaboratively with cross-functional teams in a fast-paced, results-oriented environment.
• Strong communication skills, both written and verbal, with the ability to engage and educate internal and external stakeholders.
• Proficiency in building management system, energy management platforms, and Microsoft Office Suite (Excel, Word, PowerPoint).