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Customer Relations Executive

RM 4,000 - RM 8,000 / month

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  • To efficiently handle outbound call.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of outbound calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Candidate must possess at least Certificates / Vocational / Diploma
  • Must be fluent in Bahasa Malaysia/English/Mandarin
  • Accept challenges
  • Patient and responsible
  • Willing to learn
  • Good Communication Skills and Detailed Oriented
  • EPF
  • SOCSO
  • Medical Leave
  • Annual Leave
  • Phone & Transport Allowance
  • Work-life balance
  • Working hours (8.30 am – 6.00 pm)
  • Lunch break (12pm-1pm) ,tea break (3pm- 3.30pm)
  • Alternate off day
  • Attractive commission up to 6k or more
  • Training provided