Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Engineer, TAC Network (GCSC)

Salary undisclosed
Checking job availability...
Original
Simplified
  • Technical Support: Answer IPVPN and Managed Services (MS) support calls within the targeted Service Lead. Provide First Call Resolutions (FCR) technical support to enterprise customers via phone and email.
  • Fault Logging: Log reported faults into the ticketing system and managed the incident ticket queue within the defined target.
  • Helpdesk Support: Provide helpdesk support for general services and manage customers special requirements and processes
  • Thoubleshooting: Provide Level 1.5 in-depth troubleshooting for IPVPN and MS Services, with a focus on understanding and applying the OSI layers
  • Monitoring: Manage proactive monitoring service within the targeted Service Level
  • Customer communication : Provide timely updates to customers on the status of outstanding issues within the targeted Service Level. Manage customer's fault inquiries and provide quality assistance.
  • Team Support: Support team Key Performance Indicators (KPI) to meet Time to Restore.
  • Coordination: Manage coordination within inter-cross operational supports to ensure speedy fault resolution. Provide escalation to the relevant party on prolonged outages.
  • Email Management: Manage email within the targeted Service Level
  • Process Improvement: Review and improve operational processes to enable operations staff to operate effectively.

Qualification & Requirments:

  • Education : Diploma / Degree in Computer Science, Engineering, Information Technology, Telecommunications or any related field.
  • Experience : Fresh graduates are welcome to apply as well as individuals with working experience within the telecommunications industry in the operational and/or Service Delivery field.
  • Certifications : ITIL or CCNA certifications are desirable
  • Skills : Excellent customer handling, interpersonal communications, decision making, problem solving and good organizational skills. Good report writing and presentations skills.
  • Knowledge : Strong knowledge of telecommunications systems, networks, Network Protocol, Networking/WAN Technologies, and IT support environments
  • Language : Proficient communication and written skills in English is mandatory

*This role may be required to be on standby for overtime depending on operational needs.