ACCOUNT AND ADMIN MANAGER

- Serve as the main point of contact for assigned clients. - Build and maintain strong client relationships to ensure satisfaction and long-term retention. - Understand client needs and develop tailored solutions to meet their business objectives. - Manage client accounts, including renewals, upselling, and resolving issues. - Prepare and deliver client presentations and business reviews. - Coordinate with internal teams to ensure timely delivery of services and solutions. - Track account performance and provide regular status reports to management. - Negotiate contracts and agreements to maximize profitability. - Stay up-to-date on industry trends and competitive offerings. - Oversee daily administrative operations and ensure smooth office functioning. - Develop, implement, and maintain administrative systems and processes. - Manage office supplies and coordinate maintenance of office equipment. - Supervise administrative staff, assign tasks, and ensure timely completion of duties. - Handle correspondence, documentation, and record-keeping. - Plan and coordinate office events, meetings, and travel arrangements. - Monitor administrative budgets and expenses. - Ensure compliance with company policies, procedures, and regulations. - Coordinate with other departments to streamline workflows and improve efficiency. - Assist in HR-related tasks such as employee onboarding and leave tracking.