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Technical Product Specialist (CRM) Based Kota Bahru
RM 3,500 - RM 3,999 / month
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Job Summary: To provide technical support to physicians and meet the sales target assigned. Responsibilities: Perform CRMD product in-service and sales calls to current and potential customers in assigned territories. Manage consignment stocks in assigned territories. Prepare quotation & etc., upon request. Ensure the customer sales cycle is complete. Provide technical service and support and patient follow-up to external customers. Train cardiac technicians, referral doctors, healthcare workers and team members. Obtain market intelligence on competitor products, pricing, market share, marketing program, etc. Understand local government healthcare policy and market trends. Handle and process customer complaints promptly and per Abbott requirements. Assist in clinical research, when necessary Other Functions and Responsibilities: Serve as backup for other CRMD team members. To be on call for emergency/ follow-up cases during weekends or after office hours. Handle and process customer complaints in timely manner and according to Abbott CRMD Malaysia policy and requirement. Execute the job responsibilities according to applicable standard operating procedures of Abbott CRMD Malaysia. Ensure applicable standard operating procedure Abbott CRMD Malaysia. Perform other related functions and responsibilities assigned by the manager or supervisor.