Datacenter Network L0

Position: Datacenter Network L0 Location: Johor Bahru (PLO 32, Sedenak Tech Park (STeP), Bukit Batu, Kulai Johor 82100 MY). Shift: 24/7 (additional night shift allowance provided). Visa Requirement: Only local candidates or those with a valid Work Permit. No Tourist or Student Visa holders. L0 – 30 Resources o Role: Physical work onsite/Helper resource. o Screening: 1 round of customer basic interview (Video Interview). Salary Budget: MYR 3,500. Job Description: • 1-2 years of experience as a low voltage or data center technician. • Must be able to take direction from Engineer for tasks. • Must be able to read and understand blueprints. • Ability to understand and execute runbook procedures in accordance with steps provided. • Exceptional communication skills. • Willingness to document real time steps in ticketing system and provide updates as requested by teams. • Must be comfortable with heights, working from 12’ and smaller ladders, scissor and articulating boom lifts as required. • Must provide and be comfortable working while wearing PPE (Hard Hat, Safety Vest, Steel Toe Shoes, Eye protection ETC) • Must provide own tools to include laptop, cell phone camera, hotspot, fiber cleaning supplies. • Exceptional ability to work as part of a team, provide IT support, and resolve errors. • Willingness to respond to network and server errors after hours. • Basic computer skills are required. • Proficient in Microsoft office products • Ability to install different types of hardware. (IE. Servers, Routers, Switches, Security Cameras, WAP’s with cabling) • Proficient running, terminating, and installing IT cabling (Cat5, Cat6, Coaxial, and Fiber Optics) • Perform pre-termination procedures: organize, form, dress cables and determine length, slack and label cables. Suspend and support cable correctly: Cable tray, J-hook, D-rings, Bridal rings, Trapeze. • will perform fire-stopping procedures on fire walls, install sleeves, and pull cable through sleeves and core penetration. • Copper testing, troubleshooting, and termination experience • Install grounding for server racks, equipment, and cable, as required. • Monitoring and performing on-going maintenance on servers and network equipment. • Basic understanding of fiber cable and testing equipment. • Assist in creation mass labels and apply per Port map • Providing IT support to staff and customers, as well as responding to the server and network device issues. • Protecting company data by preventing the overheating of data center components. • Running hardware diagnostics and replacing failing parts in a timely manner. • Collaborating with software and network engineering teams on cybersecurity and network efficiency. • Monitoring all network processes to ensure the smooth flow of data across the network. • Upgrading internal system components, including CPUs, memory, hard drives, and network cables. • Understanding regarding the procurement of new data center equipment. • Basic knowledge of data center environments, servers, and network equipment. • Ability to keep up with advancements in data center industry infrastructure and technologies. • Proficiency in documenting network processes.