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J - Senior Coordinator cum Customer Services [WFH]
Your Role:
You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.
Job Responsibilities
- Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
- Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
- Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
- Understand clients’ backgrounds and write cover letters to best present their profiles
- Ensure high work accuracy is delivered in all applications to the government bodies
- Provide exceptional customer experience and maintain high standards of service
- Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
- Updating and maintaining respective tracking sheets accurately in an organized and timely manner
- Any other duties assigned by Management
Job Requirements
- Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
- Strong verbal CN communication skills and good written English skills
- At least 3 years of experience in client facing role
- No prior immigration experience is required as on-the-job training will be provided.
- Good time management skills & must be able to handle a high volume of digital documents
- Ability to plan workload and meet deadlines
If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.
Appreciate if you can include details below in the resume:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
We regret to inform that only shortlisted candidates would be notified
Whatsapp: +6016-986 9055
Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd
JTK Number: JTKSM 1252
Job Types: Permanent, Contract
Contract length: 12 months
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
Application Question(s):
- current location, current salary, reason of leaving, expected salary, notice period
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- clients facing: 3 years (Preferred)
- document controller: 3 years (Preferred)
- project tendering: 3 years (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)