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J - Senior Coordinator cum Customer Services [WFH]

  • Full Time, remote
  • AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 6,000 / month

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Your Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Job Responsibilities

  • Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
  • Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
  • Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
  • Understand clients’ backgrounds and write cover letters to best present their profiles
  • Ensure high work accuracy is delivered in all applications to the government bodies
  • Provide exceptional customer experience and maintain high standards of service
  • Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
  • Updating and maintaining respective tracking sheets accurately in an organized and timely manner
  • Any other duties assigned by Management

Job Requirements

  • Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
  • Strong verbal CN communication skills and good written English skills
  • At least 3 years of experience in client facing role
  • No prior immigration experience is required as on-the-job training will be provided.
  • Good time management skills & must be able to handle a high volume of digital documents
  • Ability to plan workload and meet deadlines

If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.

Appreciate if you can include details below in the resume:

Current Address / Location:

Current salary:

Reason of leaving:

Expected salary:

Notice period:

We regret to inform that only shortlisted candidates would be notified

Whatsapp: +6016-986 9055

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Permanent, Contract
Contract length: 12 months

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Monday to Friday

Application Question(s):

  • current location, current salary, reason of leaving, expected salary, notice period

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 3 years (Preferred)
  • clients facing: 3 years (Preferred)
  • document controller: 3 years (Preferred)
  • project tendering: 3 years (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)