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Jobs or company...
A

Assistant Spa Manager

RM 3,500 - RM 6,000 / month
Checking job availability...
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Location: To be based in Kuantan, (5-star Hotel)
Range of salary: MYR3,000 - MYR 5,000

Responsibilities

  • Overseeing the day-to-day operations of the spa, including assist scheduling, staff management, and ensuring that services are delivered efficiently and effectively
  • ensuring high quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a welcoming and relaxing atmoshphere
  • Hiring and training spa staff, including therapists, receptionist, and support personnel, to ensure they are knowledgeable, skilled, and able to deliver exceptional service
  • Developing and managing the spa's budget, monitoring expenses, and implementing cost-effective strategies to maximize revenue and profitability
  • Creating and implementing marketing strategies to attract new clients and retain existing ones. This may involve online and offline marketing, promotions, and special events
  • Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations
  • Ensuring that the spa complies with all health and safety regulations, maintaining cleanliness, and providing a safe environment for both clients and staff
  • Assist establish and maintaining relationships with suppliers and vendors to negotiate favorable contracts for spa products and equipment
  • Collaborating with therapist and staff to develop a diverse and appealing menu of services and treatments to meet the needs and preferences of clients
  • Assist conducting performance evaluations for spa staff, providing feedback, and offering opportunities for professional development and growth
  • Overseeing the maintenance and cleanliness of the spa facility, ensuring it is well-maintained and meets the highest standards
  • Developing strategic plans to achieve business objectives, such as increasing revenue, expanding the client base, or introducing new services
  • Keeping abreast of trends in the spa and wellness industry, including new treatments, products, and customer preferences
  • Ensuring the spa operates in compliance with all relevant laws and regulations, including employment laws and health codes

Requirements and Qualifications:

  • Bachelor's Degree in Spa Management and/or Hospitality/Tourism Management.
  • Minimum 2 years work experience as Assistant Spa Manager.
  • Aesthetic qualification and treatments and training will be of great advantage.
  • Cosmotelogy or other spa-related experience.
  • Management experience.
  • Hotel experience (if possible).
  • Strong leadership and organizational skills.
  • Able to work on shift, weekend and public holidays.
  • Good command in English.

For any enquiries, you may reach out to [email protected] (Subject: Application for Spa Manager)

Job Type: Full-time

Pay: RM3,500.00 - RM6,000.00 per month

Experience:

  • Hotel: 2 years (Preferred)
  • Spa: 2 years (Preferred)

Language:

  • English Language (Preferred)