Assistant Manager, Performance Management Office, Deposit & Cards

Duties and Responsibilities

A. Business Performance

Budget Management

• Prepare the divisional budget on a timely basis for overall Deposit & Investment, Budget By Segments (i.e., Individual and Non-Individual, SME & Non-SME), and by Line of Business (LOB).
• Ensure that the Key Risk Ratio for the budget aligns with the Bank’s direction.
• Assist in preparing the revised divisional budget on a timely basis (i.e., Forecast & Projection) for overall Deposit & Investment, Budget By Segments (i.e., Individual and Non-Individual, SME & Non-SME), and by Line of Business (LOB).
• Prepare the budget for expenses for the division (i.e., Budget & Forecast).
• Prepare the budget for fee-based income for the division.
• Oversee and manage the actual performance against the budget/forecast/projection and prepare justifications for any gap variance, especially for areas of unsatisfactory performance.
• Prepare the ROIs for Business Proposal Initiatives (BP) under the budget proposal and planning.
• Prepare the ROIs for business cases (i.e., Business Retail, Business Corporate, SME, Retail Digital Business, and Product) to ensure the project/business cases align with the approved Budget.
• Discuss the ROI with Finance prior to submission to the Management Committee.
• Support the budget coordination exercise and act as the key contact for the Budget/Forecast exercise for the division.
• Liaise with reporting departments to prepare relevant reports to assist in divisional monitoring.
• Coordinate with various parties to finalize the budget/forecast and projection.
• Monitor PATD, NIM, and FTP.
• Coordinate with Finance, Business Teams, and the Liquidity Management Officer/team to respond to any queries from the regulator division on funding plan projections for deposits and strategy to achieve budget/forecast & projection.

Management Reporting

• Liaise with reporting and analytics departments to provide financial data for management reporting.
• Prepare management reports on divisional performance for various Management Committees (i.e., GMEC, ALCO, BSSC, and BRC, if any) and for the Group Chief Business Officers.
• Monitor divisional projects/initiatives on a periodic basis.

Deposit Analytics

• Work with the business analytics team to analyze data related to deposit & investment of the division.
• Provide business/deposit insights based on input from the business analytics team.
• Participate in discussions/meetings related to data analytics and information for deposit & investment.

Liquidity Management

• Participate in Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) working group discussions.
• Assist the division & sales team in understanding BNM's LCR & NSFR or any other BNM policy/guideline related to liquidity matters.
• Collaborate with Finance, Treasury, and Risk Management on liquidity management matters.
• Participate in the Contingency Funding Plan (CFP) for the Bank.
• Monitor Key Risk Liquidity Indicators related to DC.
• Ensure the division complies with the Liquidity Crisis Management Policy (LCMP).
• Review policies and methodology, particularly in liquidity risk.
• Assist the division in preparing proposals/feedback related to Asset Liability Management Committee (ALCO) reports/matters arising.
• Participate in system testing related to liquidity risk reporting (on a case-by-case basis).
• Participate in Regulatory Risk Assessment Form (RRAF) and prepare gap analysis studies on the relevant documents issued by Bank Negara Malaysia.
• Participate in divisional capital monitoring (i.e., divisional investment portfolio).
• Assist in preparing proposals to be submitted to ALCO & the Board Risk Committee (BRC).
• Monitor Market Risk Non-Traded Management Action Triggers (MAT) to manage liquidity risk.
• Assist Finance in monitoring divisional transactions in line with BNM requirements (i.e., depositors' rates).
• Assist with any queries from the regulator division on funding plan projections for deposits and strategy to achieve the budget/forecast & projection.

B. Division Support

• Assist the Head of Deposit & Cards in developing and coordinating the overall business plans and strategies for the Division.
• Collaborate with Business Analytics, as well as Strategy & Centralized Services, to develop strategies for the division.
• Assist the HOD in implementing and tracking the Division’s overall strategies to meet its key performance indicators (KPIs).
• Maximize and contribute to the Bank’s overall productivity and profitability.
• Review and update the organizational chart for the division.
• Prepare the divisional KPIs and monitor KPI performance.
• Perform any other duties or assignments as directed by the superior, as per business requirements from time to time.
• Ensure adherence to and compliance with all internal policies/guidelines and external regulatory requirements.

Job Requirements

• Proficiency in Microsoft Office Software
• Strong statistical and quantitative analysis skills
• Excellent communication and presentation skills
• Problem-solving and critical thinking abilities
• Familiarity with data visualization tools (e.g., Tableau Dashboard) – value-added skill
• Knowledge of statistical analysis software – value-added skill
• Experience with Business Intelligence (BI) tools (e.g., Microsoft Power BI)
• Ability to work under pressure, dealing with constraints, emergencies, and ad-hoc deadlines