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Operations Admin

RM 2,000 - RM 3,000 / month

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Job description

Job description

Job Responsibilities:

  • Assisted in daily merchant onboarding, verifying documents such as SSM and CTOS reports.
  • Do background checking on KYC and AMLA for every merchant onboard.
  • Managed communication with merchants and salesperson daily, resolving inquiries and issues.
  • Maintain and update the merchant list, ensuring all necessary information is recorded daily for reporting purposes.
  • In charge of keeping updated to the superior on the task given and issue/problem occur related to merchant.
  • Coordinated with the financial department to resolve payment and transaction issues.
  • Negotiated with the sales team to ensure smooth submissions and onboarding processes.
  • Conducted weekly sales training and provided updates on the CRM website.
  • Resolved client issues via multiple channels.

Qualifications:

  • Diploma or higher in business administration or related fields is preferred.
  • Fresh graduates are welcome to apply.
  • Candidate experience in fintech, payment gateways, or a related industry will be advantages.
  • Adaptable and flexible, with a keen eye for detail and a desire to contribute to a collaborative team environment
  • Ability to work independently and take initiative when necessary

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Work Location: In person